About Us
Who We Are
WHO WE ARE
Health in Istanbul
We are a “Full-Service Medical Tourism Network” based in Istanbul, Turkey and we pride ourselves in being one of the most selective and highest quality company in the industry:
• We selectively recruit and partner with the best and most qualified medical providers in Istanbul
• We review all patient medical records and provide teleconsultations at no cost to complete diagnostic and confirm treatment
• Our Medical Tourism Packages include all medical treatment related costs, on-site transportation, end-to-end patient management, and personalized post-treatment follow-up
• Our experienced team will guide you every step of the way to plan and coordinate all logistics of your medical vacation
• Our medical team will provide detailed post-treatment instructions to ensure a successful recover and will continuously follow-up with you to check on your recovery
The vision was born in 2009, to direct the company’s vision and business strategy. HealthinIstanbul was created to search for, screen, and select the best multi-specialty medical groups in Istanbul and to offer the most inclusive and comprehensive medical tourism services to our patients.
CLINIC STAFF
Ergin Er, MD
Plastic Surgeon
Engin Er, MD is a member of American Academy of Cosmetic Surgery (AACS) and American Society of Liposuction Surgery (AALS).
Assoc. Prof. Toygar Toydemir, MD
General Surgeon
Toydemir, MD, who gained too much experience in the reflux and bariatric surgery in recent years, continues his works in this regard.
Assoc. Prof. Faik Oruçoğlu, MD
Ophthalmologist
Senior Consultant, Cornea, Ocular Surface and Refractive Surgery Department. Kudret Eye Hospital, Istanbul-TURKEY
Health in Istanbul by Numbers
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Doctors
Quality, safety, and comfort is at the core of healthinistanbul.com. We are committed to providing you with the highest level of medical treatment customer service. That is why we are equipping our staff with the industry leading quality improvement methodologies and tools.
Our patient-focused approach to medicine rests on a number key elements:
• Patient and Staff Safety: All our medical providers are fully accredited with the Joint Commission International and/or other health certification and are continuously accessing our processes to ensure they maintain adherence to international standards. It is our firm philosophy that patient and staff safety are the entire reason for our existence.
• Pursuit of perfection: At healthinistanbul.com we pride ourselves in the constant pursuit of perfection. By implementing modern day continuous quality improvement methodologies, we are committed to providing to you the best possible experience and quality before, during, and after your visit. All our staff undergoes cross-functional training on not just quality improvement methodologies, but also on the latest clinical quality techniques and processes
• Team-based medicine: Our cross-functional team-based approach for our administrative and clinical teams ensures a constant stream of communication across all areas of the organization. Additionally, we firmly believe that performance excellence begins at the staff level. The frontline staff must be empowered to identify and implement changes real-time.
We understand that getting medical care abroad can be a scary process. Traveling to a foreign location and putting your health on other people’s hands is never an easy decision. Because of this we are committed to providing you with all available information to allow you to make the best decision possible for your specific case.
We also are proud to be led by a management team that has years of experience in the health care industry and is focused solely on the health and wellbeing of our patients.
Clinical and Management Team
The executive team at healthinistanbul.com is Turkey based and all the administrative staff speak English. Our management team has experience ranging from work in the American & European health care system with health plans, hospitals and clinics, to work in multi-national organizations. We have an intimate understanding of how health care works both from the operational and medical perspectives.
Experience
We are a privately held company with an emphasis on personalized patient-focused medicine. We invite you to be a guest in one of our clinics and hope that you truly feel at home with us.
The first thing you’ll notice is the amount of attention you’ll receive. The Turkish culture is known for its love and warmth, and it permeates throughout the entire organization.
You can send us an email at info@healthinistanbul.com , by submitting a quick inquiry, or give us a call on our TR based number at +90 (533) 690-3221 and speak with someone directly. If we’re not immediately available, you can leave your name and number and we’ll get back to you as soon as we can.
• On our first conversation we will ask you a few questions to assess your clinical picture and may request any radiological images or medical studies that will help us complete your diagnostic. Our team will answer all of your questions regarding medical conditions and treatments, medical tourism packages and costs, our doctors and destinations, and itineraries and availability.
• Once we have talked with you, we will most likely need a copy of any X-Rays, MRIs, CT Scans, or any other studies you have done. You will be able to upload these files directly to our system so we can view them in real-time or you can mail them physically to our TR mailing address. These studies will help our medical team complete your diagnostic and confirm recommended medical treatment. If you don’t have any, don’t worry! Our team will give you many options on how to get these done in the most efficient and cost effective way possible.
• We will review your analyses with our medical team as soon as we receive them and schedule a no-cost/no-obligation phone consultation to go over our completed diagnostic and recommended courses of action. At this point we can confirm or revise the preliminary assessment given during our first conversation.
• Our goal is to provide you with the most complete and accurate information available on your medical condition. Once you have all the information and understand all of your options, you will then decide if you want to proceed forward with healthinistanbul and which provider and destination to choose. If the decision has been made to get medical treatment done through our network, we will begin the process of scheduling your treatment and helping coordinate your travel logistics. We are partners with a number of hotels across all of our destinations and are more than happy to help make reservations for you with our preferred discounted rates. Additionally, we will schedule all of your on-site transportation, including airport pick-up and drop-off, so you don’t have to worry about anything other than enjoying your journey to recovery.
• Your Patient Case manager will be in constant contact with you to help you prepare for your medical vacation. We will provide you with a detailed checklist of everything you need to bring with you along with a detailed itinerary during your stay. If your medical treatment requires any modification in your diet or physical activity we will let you know in advance to assist you in this process.
• Your Patient Case manager will be in constant contact with you to help you prepare for your medical vacation. We will provide you with a detailed checklist of everything you need to bring with you along with a detailed itinerary during your stay. If your medical treatment requires any modification in your diet or physical activity we will let you know in advance to assist you in this process.
• Upon arrival at your medical destination, our team will meet you at the airport to drive you to your hotel. We will give you a detailed itinerary for your stay to include all dates, times, and locations for your treatment. We will provide transportation to take you to all of your appointments. On your visit to the clinic you will be taken through the clinical steps very similar to what you may be used to at home. Your doctor will meet with you to discuss your case prior to beginning your treatment and on the day of your procedure you will be taken into the prep and operating rooms for pre-surgery checklists. You will then have your procedure as scheduled.
• Following the surgery, you will recover either in one of our recovery rooms overnight or you will be discharged to return to your home country or to a local hotel for recovery (varies by procedure).
• During your recovery, depending on the type of your procedure, we encourage you to partake in tourism activities to help you relax and enjoy your medical vacation. We want you to have a full mind and body connection to achieve a successful and speedy recovery. Our team will be happy to assist you on anything during your medical vacation with 24/7 on-site support.
• Depending on your medical treatment and the length of your stay, we will schedule post-op checkups and rehabilitation with your doctor to monitor your progress and ensure a successful recovery. Talk to your Patient Service Specialist about these options to tailor your medical tourism package to your needs.
• Before returning home, you will meet with your doctor one last time for a final checkup and to say goodbye to our medical staff, we will miss you! We will provide you with any medical documentation and medication you may need to return home. Our team will drive you to the airport for your departing flight, if you have any special requests please let us know in advance so we can plan accordingly.
• You Patient Case Manager will be in continuous contact with you to check on your post-op progress and answer any questions you may have. We ask that you please stay in contact with us to provide all of our support toward full recovery.